Privacy Policy

Privacy Policy

Effective Date: May 29, 2025

Welcome to Glow Esthetics Spa, Inc. (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our services. By accessing or using our website, you agree to the terms of this policy.

Information We Collect

  • Information You Provide: When you book appointments, fill out forms, or contact us, we collect personal data such as your name, email address, and phone number.
  • Order & Transaction Information: If you make a purchase or booking, we collect billing/shipping address, appointment details, and payment information (processed securely through Shopify).
  • Device Information: When you visit our site, we automatically collect device information such as your browser, IP address, time zone, and browsing behavior using cookies and analytics tools.

We use cookies, log files, and similar technologies to understand site activity and improve our services. You can manage or disable cookies in your browser settings.

How We Use Your Information

  • To fulfill appointments, orders, or requests
  • To send confirmation emails, updates, or support responses
  • To send promotional offers or newsletters (with consent)
  • To improve website performance and customer experience

Text Messaging and A2P Compliance

By providing your phone number, you consent to receive SMS messages from Glow Esthetics Spa regarding appointments, promotions, and service updates.

You may opt out at any time by replying “STOP” to 877-919-7189. Message and data rates may apply. Consent is not required as a condition of purchase.

SMS Compliance Disclosure:
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the text message services.

Third-Party Services

We use Shopify to host our store. You can view Shopify’s privacy policy here: https://www.shopify.com/legal/privacy.

We may also use tools like Google Analytics to understand how visitors use the site. You can opt out here: Google Analytics Opt-Out.

Your Rights

If you are located in the EU, you have the right to request access, correction, or deletion of your personal information. Contact us to submit a request.

Data Retention

We retain your personal data for as long as necessary to provide services or comply with legal obligations, unless you request deletion.

Minors

This website and our services are not intended for individuals under the age of 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or practice. Updates will be posted with a new effective date.

Contact Us

If you have any questions or concerns, please contact us through our Contact Page or by email at glowestheticsspa@gmail.com.